Talk to a real person.

Questions about your skin or the routine go to Rashunda. Orders, shipping, and subscriptions go to Arthur. Every reply is signed by whoever wrote it.

We usually reply within 1 business day. Sometimes it takes 2.

Quick answers

How long does shipping take?

It's free and tracked. Most orders arrive in 6 to 12 business days, and your 30-day guarantee starts when yours does.

Can I cancel my subscription?

Anytime. Log in, open Manage Subscription, and skip, pause, or cancel. No calls, no fees. We email you before every shipment.

What if I don't like it?

Email us within 30 days of delivery. Full refund. You don't send anything back.