Questions, answered

No. No cream can, and we won't pretend ours does. Loose skin and neck bands are a job for a surgeon. What it does: it hydrates and helps your neck look smoother, softer, and less crepey with daily use. You'll feel the difference the first night.

Yes. PDRN is made from salmon DNA. Only the purified DNA goes into the formula, and it's listed as "Sodium DNA." And no, it doesn't smell like fish. It's not vegan, and if you have a fish allergy, ask your doctor first.

Test it first. Put a little on your inner arm and wait 24 hours. If it turns red or itchy, don't use it. If your skin is very reactive, use it once a day for the first week, then morning and night. Use it on clean, unbroken skin only. Bought more than one of our products? Test each one, and add them one at a time.

The neck cream already has a little retinol, so keep your own retinol for your face, not your neck. Use sunscreen on your neck in the morning. Using a prescription retinoid like tretinoin? Ask your doctor first.

Yes, a little. That's why we say sunscreen on your neck in the morning. Pregnant, nursing, or using a prescription retinoid? Ask your doctor first.

Contains macadamia nut oil. Nut allergy? Skip it.

Skin feels softer and more hydrated right away. How it looks takes steady use, because skin renews slowly, and more slowly as we age. Give it at least 4 weeks. Your 30 days start when it arrives.

It's a cosmetic cream that sits on your skin, and we don't know of any reason it would affect your thyroid. If you have a thyroid condition or a recent neck surgery, ask your doctor first.

Yes. Give it about a minute to sink in first. Using the full Routine? Give each step about 30 seconds.

Please check with your doctor before starting any new skincare while pregnant or breastfeeding.

No. The neck cream has a light floral scent, a bit like rose and lavender. The white cream may turn a faint pink as you rub it in. Sensitive to scents? Try a small spot on your arm first and wait a day. Our Capsule Cream, Pink Eye Cream and Glow Serum list fragrance too.

Start with the PDRN Neck & Chest Cream ($35.99). It's the step most routines skip, and it has a gua sha tip built into the tube, so the step actually happens. Love it? Add the Glow Serum and Capsule Cream later. Or get all three as the PDRN Glow Routine for $80.97 and save $13.

After you wash your face: serum, then capsule cream, then neck cream. Morning and night. Finish with sunscreen in the morning.

No. Each product works on its own. Together they cover your face, jawline, and neck, and the full routine costs less than buying them one at a time. All three ship together in one order.

Yes, the same way you use moisturizer and sunscreen forever. Skin keeps renewing, so the smooth, hydrated look lasts as long as the habit does. That's why subscribers save 10% and never run out halfway. Skip or pause anytime.

Every order ships free with tracking. Most orders arrive in 6 to 12 business days. You'll get a tracking link by email as soon as it ships.

Use the tracking link in your shipping email. Can't find it? Email artscreams@yahoo.com with your order number and we'll send it.

Email artscreams@yahoo.com with your order number. We'll make it right with a refund.

Pick how often you want it delivered: every month, every 2 months, or every 3 months. You save 10% on every delivery, and shipping is always free. The exact price shows before you add it to your cart.

Anytime. Log in, open Manage Subscription, and skip, pause, or cancel. No calls, no fees. We email you before every shipment.

Yes. We email you before each delivery, so you have time to skip it or make changes.

We're new, and we won't fake them. So instead of asking you to trust strangers, we take the risk: try it for 30 days, and if you don't love it, you get your money back and keep everything.

Email us within 30 days of delivery. Full refund. You don't send anything back.

We send it back to your original payment method. It usually shows up in 3 to 5 business days, depending on your bank.